The Challenge:

The Client is an Italian provider of BPO services with a presence in Romania. The company is looking to further develop its local operations. They are researching the Romanian BPO market in order to decide on the best strategy for development.

The Solution:

FRD Center provided in-depth market research and players analysis services which resulted in a comprehensive market report, detailed profiles of the companies active in this market in Romania, examples of salaries, insights from potential local clients, expected trends in the market, estimated evolution of employee pool etc.

The Client was fully satisfied with the outcome and used the analysis in its development strategy.